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“Philip and Raelynn were great at putting together a complicated pallet shipment (or at least it seemed like a big deal to me). They packed everything super securely and neatly, and everything arrived across the ocean in one piece. Very professional, timely, and communicative, and on top of all that, that they had the best international shipping prices in town.”
“I want to give exceptional feedback for Malina at The Mail Center. I recently had to get fingerprinted, and the process could not have gone smoother. It was efficient, professional, and genuinely pleasant, which is not something you can always say about administrative tasks.
I returned today to send both a USPS and UPS package in one stop, and although Malina was off, her presence was still felt. Amber and Joseph spoke so highly of her, with such respect and admiration, that it was clear her professionalism and kindness set the tone for the entire team. They also provided stellar, personable service themselves, making the experience just as seamless and welcoming.
I truly love any place that offers great, efficient service while also recognizing one another with humility and kindness. The Mail Center is a perfect all-in-one location, offering FedEx, UPS, USPS, and that always-needed ? fingerprinting, all with outstanding customer care.”
“UPS #4871 is always extremely friendly and helpful with whatever my needs are. I like the DIY kiosk for returning Amazon packages. It’s helped to cut down the line wait times, and when I am in need of help, the employees are always right there happy to help. I’ve been coming to this location for 4 years and always recommend it to people in my area when shipping needs or Amazon returns are in conversation.”
“I always have such a positive experience at this Postal Annex location! The staff is friendly, welcoming, and genuinely care about helping their customers. They are efficient, professional, and always go the extra mile to make sure everything is done right. It’s rare these days to find a place where you consistently feel valued, but this place really delivers. I highly recommend this place to anyone in the area who needs shipping or mail service!”
“I had a great experience at Pack and Ship Plus. The staff was knowledgeable and friendly. I got off work late last Saturday so I missed the hours of the post office. When I arrived I was greeted and asked if I needed help. Which I definitely did. Wasn’t sure which size of box would be best for my shipment. The manager (Nicole maybe Noelle?) was ready to help right away. I paid for a box and packing tap at a great price. Waaay more help than the post office has ever been. I found my new go to for any shipping needs. While chatting with her and her employee learned I could do printing there for my business. Along with freight shipment for my grandmother who recently passed.Thank you again.”
7:30AM - 6:30PM
2316 N Wahsatch Ave, Colorado Springs
Mailbox Centers
“⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Dillon!
I had a fantastic experience thanks to Dillon at this location. He was handling a crowd all by himself, and despite being pulled in multiple directions, he stayed calm, professional, and incredibly efficient. His customer service was top-notch—friendly, helpful, and focused on making sure everyone was taken care of.
You could tell he genuinely cared about helping people and keeping things moving smoothly. It’s rare to see someone juggle so much at once and still deliver great service with a smile. Dillon is a rockstar—huge shoutout and thanks for going above and beyond!”
“Great experience! Terri was very helpful & friendly. What a convenience knowing I can mail my Fed Ex, UPS & USPS all here & get scans + receipts! ? Highly recommend!”
8:30AM - 6:30PM
3246 Centennial Blvd, Colorado Springs
Mailbox Centers
“The employees are very helpful and friendly and they have a good personality every question that I asked them they explained it to me so I can understand all the service they have to offer!!”
“Wonderful business and very friendly and helpful in shipping anything! They check the bests options and provide helpful tracking emails as well. Their customer service is over the top !”
“Quick Convenient and helpful. For 5 years, Ive dropped off all my pre labeled packages here for usps, ups, and FedEx. Never gad an issue. I'm confused why they're goigle rating is low”
8:30AM - 6:30PM
1670 E Cheyenne Mountain Blvd Ste F, Colorado Springs
Mailbox Centers
“Geneva is the definition of great customer service. I have only had to come to the store a couple of times, but every time she goes above and beyond to provide a welcoming atmosphere and to make customers feel valued, this is hard to find a lot of retail businesses so I just wanted to shout out to her and let her know that she is doing a superb job! Thanks for showing people what customer service should look like. Keep up the great work.”
“The 2 clerks were preparing to close but saw me at the door and unlocked it to take my Amazon return. I did not have it packed correctly but the young lady said no problem and took care of it. They were polite and professional saving me time and frustration.”
“This is the best Schlotzsky’s in the Springs by far. We have been coming here for over 10 years and this location has had its rough moments. The manager Sam has always been a joy. The Schlotzsky’s app is very hit or miss but Sam has always gone above and beyond to help us. This location is in the 1% of fast food locations for customer service.”
8:30AM - 6:30PM
5166 N Nevada Ave Suite 150, Colorado Springs
Mailbox Centers
“I highly recommend this place. The beautiful people that work here are always super-kind and respectful. Good people still exist, they work at this UPS store!! Huge shoutout to May- an excellent example of customer service and kindness! I had a rather unique situation that needed to be resolved, and she took care of it with finesse and ease. A huge help and I really appreciate it. Thank you girl fr and thank you UPS. Keep it on the UP!(S)”
“i've had the best luck with sending things from this store. the people here are friendly and always willing to help. they have great humor and sometimes good suggestions.”
“This is my favorite UPS store. The manager or owner is very competent. About a year ago I encountered multiple situations where Amazon said they didn’t get a return, but actually they marked a different item on the same order as return completed even though it was an item I kept. I asked if she knew how I could resolve the issue and she immediately provided the number I should call. She also shared that this was happening to a number of people, which was reassuring.”
“This is BY FAR the best UPS store with the best staff. My son is autistic and he comes in to get his latest obsessions printed off and these guys are so patient and amazing. Especially the guy with the beard… top notch service!”
“I usually don't take the time to write reviews but, I have used this location several times in the last few months and I have had the pleasure of working with Ms. Geneva. She is literally so sweet and pleasant and each time I go in the store her energy is so wonderful. I truly appreciate my experience with her every time.”
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“I absolutely love this lil’ place! Andrew and Chloe teamed up to take care of me… as I came in with urgent Christmas color copy needs and my formatting was all off. I’ve been here for various purchases & needs over the years and EVERY TIME I visit everything turns out just right and everyone is truly wonderful.”