Major Medical is praised for its compassionate and knowledgeable staff who excel in customer service. Reviewers appreciate the team's dedication to helping patients navigate the healthcare system, especially regarding CPAP services. The delivery personnel are described as pleasant, prompt, and willing to assist with setup and explanations of equipment. Customers have experienced timely deliveries, even under challenging weather conditions, and appreciate the patience shown by technicians who take the time to educate them about their equipment. Overall, Major Medical has built a reputation for kindness, helpfulness, and prompt responses over the years.
Rusty WS beyond excellent in helping learn about my new bipap machine and mask! He was extremely knowledgeable, and has so much experience in the respiratory field! he was very empathetic, a good listener and had a great sense of humor which I always appreciate! He was an unexpected delight !!!
October 2026
Larry is always extremely pleasant, knowledgeable and helpful. He has been my technician for a number of years now; I have to say I cannot think of even one moment where he wasn't 100% completely on top of his game.
October 2026
Eric, the tech was very good. He was very approachable very kind and explained everything when he changed out the equipment. I appreciated his service and Clearly answering all my questions.👍
