PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The grooming services receive high praise, especially from customers who appreciate the patience and friendliness of groomers like Justin. He is known for being attentive, communicative, and thorough, making grooming a positive experience for pets, even those that are older or grumpy. Customers also mention the friendly and helpful staff, with staff members answering questions and providing good deals. However, some experiences highlight areas for improvement, such as issues with delivery orders, like receiving too many crickets for pet tarantulas, and crowded stores making shopping difficult. Overall, PetSmart is appreciated for its wide product range and caring staff.
Staff was super helpful and accommodating. Found what I needed.
January 2026
The staff is always so friendly. I take my dog every month to be washed, teeth brushed and nail grind. They go a good job. They take there time with your dog.
January 2026
Just bought a new puppy and the staff was so helpful this suggested I buy this 19.00 puppy book and it's really saved me a lot of money
