PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The grooming services receive high praise, especially from customers who appreciate the patience and friendliness of groomers like Justin. He is known for being attentive, communicative, and thorough, making grooming a positive experience for pets, even those that are older or grumpy. Customers also mention the friendly and helpful staff, with staff members answering questions and providing good deals. However, some experiences highlight areas for improvement, such as issues with delivery orders, like receiving too many crickets for pet tarantulas, and crowded stores making shopping difficult. Overall, PetSmart is appreciated for its wide product range and caring staff.
Found our newest bearded dragon on sale for half off. Also all the reptile tanks and accessories were 40% off. Staff was helpful. Would recommend!! šš¦
July 2026
Great I love the customer service and that they always have what 8 need and more.
June 2026
Sam groomed our German Shepherd and was absolutely amazing! You can tell how much she loves animals by the care she provides . Iām so happy with her services, her professionalism and kindness. We will definitely be scheduling with her again š¤
