Planet Granite is known for delivering high-quality products and services, meeting expectations in upscale remodel projects. The company provides smooth and communicative processes, even resolving issues promptly. They have successfully completed two kitchen projects for a customer, who initially experienced some problems but praised the excellent customer service and subsequent resolution. Recently, customers shared positive experiences with the staff, especially highlighting the professionalism and speed of installation by Derek and CJ, who ensured everything fit perfectly, was sealed, trimmed, and ready to go. One customer also praised Amanda Hayes for her patient and knowledgeable assistance in finding the perfect granite for their kitchen, including a beautiful waterfall piece for the island. The company offers a wide variety of options, including in-person choices that are more extensive than most other suppliers, and features like an indoor playroom for children. Overall, Planet Granite continues to provide top-notch service, quality products, and a smooth process from selection to installation.