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“The ladies inside were phenomenal.
They even got me in earlier than my appointment and had my electric fingerprints done super fast.
And yea, maggie is a real person…depending on who asks.
Dont follow your GPS to the parking entrance. Its wrong, its on the other side of the building”
“Philip and Raelynn were great at putting together a complicated pallet shipment (or at least it seemed like a big deal to me). They packed everything super securely and neatly, and everything arrived across the ocean in one piece. Very professional, timely, and communicative, and on top of all that, that they had the best international shipping prices in town.”
“I love this place. I have come here two times since being back in Colorado and the staff is always accommodating, the manager is extremely kind and helpful. The gentlemen who does the fingerprints is pleasant, patience and knowledgeable. As someone who needs fingerprints done often, counting on consistency and reliability is a must. will always go here :)”
“UPS #4871 is always extremely friendly and helpful with whatever my needs are. I like the DIY kiosk for returning Amazon packages. It’s helped to cut down the line wait times, and when I am in need of help, the employees are always right there happy to help. I’ve been coming to this location for 4 years and always recommend it to people in my area when shipping needs or Amazon returns are in conversation.”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Dillon!
I had a fantastic experience thanks to Dillon at this location. He was handling a crowd all by himself, and despite being pulled in multiple directions, he stayed calm, professional, and incredibly efficient. His customer service was top-notch—friendly, helpful, and focused on making sure everyone was taken care of.
You could tell he genuinely cared about helping people and keeping things moving smoothly. It’s rare to see someone juggle so much at once and still deliver great service with a smile. Dillon is a rockstar—huge shoutout and thanks for going above and beyond!”
“Holly did an amazing job packing up my childhood memorabilia, making sure everything was safe and secure. She was incredibly sweet and kind throughout the entire process, always making sure I felt comfortable and at ease. Her professionalism and care truly stood out, and I couldn’t have asked for a better experience.”
“The job you did was fantastic. The packing was superb as there was not a single scratch on any of the items shipped. I recognize this is no small feat as I moved with the Navy often and many of our things were damaged or lost over the years. You all simply did a great job and I would recommend you highly to anyone seeking similar services. I would also be remiss if I did not mention the customer service you both provided - it was the highest quality I have ever experienced in the moves I have made. Thanks for treating these items like your own - it meant so much!”
“The employees are very helpful and friendly and they have a good personality every question that I asked them they explained it to me so I can understand all the service they have to offer!!”
“just a note, this place does not ship FedEx, it is UPS only. Stupid Google maps brought me here after I searched for a FedEx drop off, wasting my time. Thanks, Google maps. Just because I'm searching for a FedEx drop off, does that mean I'm searching for a general shipping service. I didn't type that, I typed FedEx for a reason.”
“Great experience! Terri was very helpful & friendly. What a convenience knowing I can mail my Fed Ex, UPS & USPS all here & get scans + receipts! ? Highly recommend!”
“Wonderful business and very friendly and helpful in shipping anything! They check the bests options and provide helpful tracking emails as well. Their customer service is over the top !”
10AM - 4:30PM
2910 N Powers Blvd, Colorado Springs
Shipping Centers
“The 2 clerks were preparing to close but saw me at the door and unlocked it to take my Amazon return. I did not have it packed correctly but the young lady said no problem and took care of it. They were polite and professional saving me time and frustration.”
“Very kind and helpful staff here! We found these awesome covid time capsules they were giving away, we were able to ask for some extra copies for my mother's preschool class, they were awesome and accommodated us! Definitely will he returning to this specific location!
2025 update: Brenden was kind and courteous and did everything he could to accommodate me with my printing business card issue! I appreciate this location, its hours, and cleanliness; When you are using print stations and computers it’s highly appreciated.”
“Dropped an item off here the early afternoon of 2 August and the guy working here was so friendly and helpful, even on a weekend. Have not met someone so upbeat and wish more people at his attitude. A+”
“Geneva is the definition of great customer service. I have only had to come to the store a couple of times, but every time she goes above and beyond to provide a welcoming atmosphere and to make customers feel valued, this is hard to find a lot of retail businesses so I just wanted to shout out to her and let her know that she is doing a superb job! Thanks for showing people what customer service should look like. Keep up the great work.”
“Quick Convenient and helpful. For 5 years, Ive dropped off all my pre labeled packages here for usps, ups, and FedEx. Never gad an issue. I'm confused why they're goigle rating is low”
“Matt went above and beyond to really make sure that my needs were met without it even being his problem! I’m so appreciative that this store had the capacity to pick up my printing job with such little time due to the other locations printers being down! The staff were kind the printing station was easy to work and feasible. The clearance section here is awesome and worth checking out.”
“This is the best Schlotzsky’s in the Springs by far. We have been coming here for over 10 years and this location has had its rough moments. The manager Sam has always been a joy. The Schlotzsky’s app is very hit or miss but Sam has always gone above and beyond to help us. This location is in the 1% of fast food locations for customer service.”
“Maggie's was a great local find for a particularly difficult shipping experience for me and she couldn't have been more helpful. I'd needed to ship a number of large boxes overseas and was directed to Maggie's by my Dad who's previous experience with this shoppe had been work related. After a phone conversation that cleared up a number of my questions Maggie's was able to help me secure the shipping I needed to get my items to their destination. Thanks for such great help, friendly service, and making a stressful experience such a relief.”
“i've had the best luck with sending things from this store. the people here are friendly and always willing to help. they have great humor and sometimes good suggestions.”
“While using the app, I didn't see or failed to select the option to have the 400 page manual I needed to print printed double sided. Tori called me to correct this and didn't end up charging me for the incorrectly printed sheets. She also offered a better stock selection that saved me a significant amount of money. She just made that a great experience. The online service was handy, but seemed to miss (or I just didn't look or know to look for) some basic options she was easily able to sort out for me”
“Great customer service! After leaving an office store and a Walgreens because they don’t offer full service, I found this office. They have free 15 minute parking FREE, downtown! The woman who assisted me was kind and compassionate and very helpful. A emotionally difficult mailing for me, unknown to the customer service rep, was made much easier. We never know what people are going through and it pays dividends to be kind.”
“Received genuinely helpful service from this location that should have been provided by fedex main customer service, but wasn't due to a completely unusable customer service model. Phone system wouldnt recognize my voice giving tracking number, and wouldn't accept it as entered via keypad, and starkly refuses to allow you to speak to a representative without this, so after a full hour talking at a remarkably condescending and non functional phone system, I gave up and reached out to this location. Sorry to have had to take his time for a problem that fell well outside of his job description, but very grateful for the help the gentleman here provided.”
“I recently switched UPS Store locations after the poor new management change to the store I had been going to for 6 years. I decided to try out this location and very happy I did! There were 2 guys working, I came in with an Amazon return and shredding. Guys were very friendly, welcomed me in, and made the transaction fun. I will make the extra 9 minute drive from now on to come to this location - my new shipping store location.”
“I went in there to pick up my reptiles that were being shipped to me. They had the package before it was supposed to be there and the lady was incredibly friendly. Easy to find and lots of parking”
“This is my favorite UPS store. The manager or owner is very competent. About a year ago I encountered multiple situations where Amazon said they didn’t get a return, but actually they marked a different item on the same order as return completed even though it was an item I kept. I asked if she knew how I could resolve the issue and she immediately provided the number I should call. She also shared that this was happening to a number of people, which was reassuring.”
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“I absolutely love this lil’ place! Andrew and Chloe teamed up to take care of me… as I came in with urgent Christmas color copy needs and my formatting was all off. I’ve been here for various purchases & needs over the years and EVERY TIME I visit everything turns out just right and everyone is truly wonderful.”