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July 2023
Getting a new bank account on Monday some place else. ATM machine is always down. I drove out of my way. I have a bad back and had to walk into the store only to have to drive to another branch 20 minutes away. The other branch has the worst manager that has been tolerated by this company for years. Company does not care.
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January 2023
Always helpful and courteous, but the wait can be a bit long during peak hours, so I try to go when they aren't too busy.
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July 2022
Have a custodial acct that needed to be changed to the other parent. REFUSED to help because I needed an appt. Absolutely ridiculous. It was made without needing an appt. If you don't want to do your job, find another.Surprisingly, another branch with only 2 people on staff was able to do it expeditiously. Funny.