The Sheraton Denver Downtown Hotel is a large, recently renovated hotel located in the heart of downtown Denver, offering convenient access to many shops, restaurants, and attractions. The hotel features spacious, clean rooms, with some guests enjoying the charming lobby shop that sells healthy snacks and products. The location is highly walkable, with close proximity to the Pedestrian Mall, Target, Walgreens, and Mile High Stadium, making it ideal for visitors attending events or exploring the city. Guests appreciate the beautiful rooms and the large conference center, which caters well to business travelers. The restaurant and bar staff are often praised for their friendliness, though some visitors found the front desk less welcoming and felt that problem-solving could be improved. The hotel has been remodeled recently, and the lounge area is a highlight for many guests during conferences. However, there are some concerns. Recent visitors note that downtown Denver has deteriorated since COVID, with increased issues involving street people and safety concerns. Some guests experienced problems such as no hot water during their stay and unexpected destination fees, which they felt were not justified by the perks offered. Despite these issues, many guests still found the location walkable and the hotel suitable for their needs.
The staff was amazing. The food was excellent. The physical facilities need a bit of work, but the hotel is very nice, especially the self-parking facility. I do strongly recommend guests stay in the plaza building.
July 2026
Excellent location, right on 16th. Parking is expensive, but easy to navigate. Hotel is huge, so spend a minute getting to and from the tower and your stay will be less confusing. Suites are large and well maintained. Note a microwave is a special request.
July 2026
The hotel is a great option for Downtown Denver. I enjoyed all the amenities even though they are in need of an update. The one thing that made me giving it 4 stars if that the internet speed is incredibly slow. Customer service is really nice, everyone is so friendly.