Chase Bank is known for its friendly and helpful staff who provide excellent customer service. Customers often mention staff members like Ryan Goodwin, Jessica, Jody, and Evan, highlighting their patience, kindness, and professionalism. Ryan made new account holders feel comfortable and well taken care of from the start. Jessica and Jody are appreciated for their conscientiousness and ability to make banking experiences stress-free, with Jody especially noted for noticing the little details that made a difference. Evan, a branch manager, demonstrated exceptional problem-solving skills by finding creative solutions to complex issues, such as transferring large sums of money under strict limits, even when customers are out of the country. Overall, customers feel confident and valued when banking at this branch, with many expressing satisfaction with the quick, expert service and the willingness of staff to go above and beyond to assist with their needs. The staff's professionalism and dedication create a positive banking experience, making this branch a trusted choice for many clients.
Thay are always so helpful with my friend they always go above and beyond to help her out
September 2025
Today I had the pleasure of spending time with Liz the branch manager as she figured out my account for me after it was hacked. A kind and genuine human! Thank you so much again, Liz. You rock!
August 2025
I have always had good service inside the branch. Would be higher rating but the atm hours are abysmal. Chase should reimburse for using other atms as theirs have limited hours.
