Cricket Wireless Authorized Retailer in Denver provides a variety of cell phone plans that cater to different lifestyles, including unlimited talk, text, and data access without an annual contract. The customer service at this location is highlighted by numerous positive reviews. Customers appreciate the helpfulness and friendliness of staff members like Alfonso, Cesar, Cristian, and Jessica, who assist with tasks such as transferring phone numbers, replacing devices, and answering questions. Many customers report feeling well-supported and informed throughout their experiences. However, there was one instance where a customer felt disappointed due to a late visit that was not accommodated, which contrasted with previous positive experiences. Overall, Cricket Wireless Authorized Retailer is known for its excellent customer service and commitment to helping customers find the right solutions for their mobile needs.
Alfonso's kindness & customer service is outstanding
May 2026
I came in to get a number. Yessenia she found weird in the system. She is so helpful. She needs a raise.
September 2025
Alfonso was amazing and very helpful and informative when transferring my phone number to my new line. Helped me out with multiple difficulties I was facing and was very pleasant to work with during my time in the store. I will 100% be coming back to this store in the future to be helped by Alfonso.
