Kaizen Collision Center - Northglenn West focuses on providing high quality repairs backed by superior customer service. Their mission is to serve automotive needs with a team of dedicated employees who continuously improve. Customers report that everything was done on time, with great communication throughout the process via text and phone calls. The customer service is described as great, with staff who seem to care and ensure everything runs smoothly. Reviews highlight no areas of dissatisfaction, with cars returning as if brand new, including paint color matching. The shop is described as efficient and accommodating, even during holidays. Staff are professional, and the work looks very good. Kaizen is recommended highly for their professional, timely, and good job, with excellent communication and repairs finished early.
I was so grateful to work with Kaizen on my car repairs! They had everything done on time, were super communicative throughout the process over text and phone calls, and the customer service was great - I loved communicating with Emily! She really seemed to actually care about what was going on and ensured everything ran... read full comment
March 2025
Great experience. Kept us informed throughout the process
February 2025
The best experience with a body shop that I’ve ever had!
