Sullivan Post Office is a place where customers often find helpful and friendly staff, with employees like Asia, Tiffany, and Oksana providing outstanding service. The staff work hard despite the challenges of being understaffed and underfunded, issues caused by broader political decisions affecting the USPS. Recent management changes have led to a more positive experience, with supervisors like Juan taking a hands-on approach to resolving customer issues. Customers appreciate the helpfulness of the counter staff and management, noting that they often go above and beyond to assist with problems such as intercepting packages or resolving concerns. Experiences at this post office can vary, but many customers recognize the efforts of the employees and the improvements in service. While some issues are out of their control, the staff's kindness, efficiency, and willingness to help make visits more pleasant. Overall, Sullivan Post Office is viewed as a helpful and caring place, with dedicated staff working to serve the community despite broader challenges faced by the USPS.
A GREAT post office with WONDERFUL staff like ASIA who always provide OUTSTANDING help! This post office, like all US post offices, is severely understaffed & underfunded because US Congress’ Republicans have deliberately underfunding the US Postal Service (USPS) for years their goal of privatizing all US post offices!!
September 2024
Wonderful experience! Tiffany was able to help me intercept a package. I am flying out internationally today for a wedding and was able to pick up my package hours before my flight! I am so happy I could cry! This made a big difference! Thank you guys!
July 2024
New management. Issues from the past are directly being addressed - very positive experience trying to get something resolved. Juan, the Supervisor, is taking a very hands on approach to taking care of customer issues. Great job.
