“Teddy is quite possibly the most above and beyond serving postal worker I’ve ever encountered. I can’t thank you enough for helping with my Mail at Baker Tower! Thank you.”
“I had an excellent experience with the passport service. Dan was extremely professional, knowledgeable and attentive throughout the entire process. He took great care in handling everything efficiently and made what could have been a stressful experience feel smooth and easy. His outstanding customer service and attention to detail were truly appreciated. I highly recommend this place to anyone in need of passport services. Thank You Dan ?”
“I guess I may be bias since the last two reviews want to smear my name, one I don’t open packages I have no desire steal any items, I place them carefully into our equipment what they do on the other side is on them, two I don’t physically carry mail so for the posters to take longer then the person expects maybe don’t pay for ground the cheapest way to get them there. I work hard to provide amazing customer service if your going to try to sully my name please come with actual facts not gripes that are not my fault…never wake a sleeping panda.”
“I've always had great a great experience at this post office. The post office in general gets a hard time. Whether I'm getting stamps, mailing a package, getting a money order or anything else - the staff are always helpful.Today, I visited because the key to a package locker jammed and I couldn't retrieve the package. I went to the post office in person to ask for assistance. They took down the location details and said someone would check on it. I figured it'd take a while for them to get to it. By the time I'd driven back to the location there was already someone their unlocking it and I got my package. Couldn't ask for better service than that!”
“The supervisory and other letter carriers here are really impressive, Jessie, Esa and Bidur have dealt phenomenally with a situation created by my letter carrier that honestly endangered my home. I was told by my bank I submitted a change of an address on April 7, a letter of critical importance arrived a month late, on the day it was due. My best friend’s wedding invitation never arrived 6 weeks later, almost 3 months, not returned to her, not delivered to me. I still haven’t gotten my new debit, the second of which was returned April 9.
He has delivered to my address with my last name and my daughter’s posted for almost 4 years.
I knew he was a petty person when he threatened not to deliver our mail if we didn’t label our mailbox, which I learned today is incumbent on the letter carrier.
I was prepared to complain and let it go, until the really nice support letter carrier (Tricia) and one of the supervisors (Esa) expressed their hope he would not do something more malicious. That’s when I saw I had to get ahold of the US Inspector General to file a criminal complaint. I can’t risk my home being threatened, my bank card made unavailable or mail precious to me disappearing, being returned or arriving a month late anymore. I had to put my mail on hold because last week someone ripped off my mail label. It was Tricia who carefully filled out a new one and posted it in my mailbox.
I would prefer to give 5 stars, but because this letter carrier has endangered my security, I had to downgrade.
If you are wondering which is his route, it is # 1843. And it’s weekdays for him. Beware. You can be totally nice and I guess he holds the way you look against you or something.
The guy is off the route, off terrorizie another neighborhood. Hopefully for you not yours,”
“Small local post office very helpful with any postal needs you may have. I have a PO box there and my mail is always handled with care. It is a older shop but it's comfortable and works well for all the basic postal needs.”
“A GREAT post office with WONDERFUL staff like ASIA who always provide OUTSTANDING help! This post office, like all US post offices, is severely understaffed & underfunded because US Congress’ Republicans have deliberately underfunding the US Postal Service (USPS) for years their goal of privatizing all US post offices!!”
“I was helped by a younger guy with awesome piercings and was in and out in less than 5 minutes! Glad the other reviews didn’t dissuade me from coming here—only saw one other employee while I was in, no sign of the grumpy gal that others seemed to be complaining about.”
“Naquanyea and Sherman are 2 awesome people they always make sure I’m taking care of very polite and informative. Always enjoy at this place. I’ll be back!!!!”
“Thank goodness their 24-hour kiosks are actually accessible. This is the 3rd USPS stop, 16 miles, 2 hours of drive time. I would give 5 stars, but like anything Denver, you have to park a hike away to not have to pay for parking. I lucked out with only a 7 minute walk one way. I really do appreciate that the kiosk was available and working.”
“I saw the low rating and needed to add my own, I've came here a couple times and got help from the same lady. Each time she has been so helpful and sweet! I've continued to receive great customer service, thank y'all!!!”
“Y’all have the most competent staff out of any post office but it’s also the slowest post office because you only have one person there. Your hours are already inconvenient, I work nights and the last two times I’ve gone just to simply pick up 1 package (the delivery driver for some reason never leaves in our locked secure mailroom) I’ve been behind only 2 people yet been there over an hour waiting. Get some more staff, or help your people out when there’s a line taking forever if you’re management hiding in the back there. Your wait times are unacceptable.”
“Michelle was very helpful to me today. I wanted to let everyone know how kind she is and everything she does, I am very grateful for everything she has helped me with today.”
“I’m 68 and have lived in many different cities and 5 states. This has been my PO for the last 7 years and I have never had a PO I love this much! The line usually moves quickly and when it doesn’t it’s because there’s a big rush. Everyone who works there is always so kind and informative! And they sell great greeting cards!”
“First and foremost I want to start with how certain places can feel intimidating when walking into. As someone who works in customer service I always belive that you do your job right when you as the employee connect with the customers. Today I went in with questions that needed answers, and I walked out teary eyed instead(in an amazing way). The employees here were so kindhearted and went the extra mile. Not only did they connect with me as a person, but they took the time to listen to me. One of the female employees was nothing but a gem, a complete sweetheart. She was ready to give her 100% to the customer in any way possible. I am so grateful for her helping me today and this post office must be so grateful to have a kindhearted person like her on the staff!”
“Nikita is an absolute queen, the printer broke a million times and she was amazing she fixed it every time! She also was incredibly sweet to everyone and was so efficient!”
“I went in on a weekday lunchtime... the best USPS customer service I've ever had in a major city. Aaron was not only friendly but ensure I shipped my packages the fastest and most affordable way. He also made verifying my address change a BREEZE. This will be my go to USPS indefinitely.”
“Wait time was about 7 minutes but once served, the guy who assisted with mailing hour my products was quick, kind, and efficient. Post Office itself is nice, quiet, and has a big parking lot. Lots of supplies available for purchase as well.”
“Understanding, compassionate, and very helpful staff everytime I've been up there which has been several times for the last several months. Keep up the Good Work Lady's ?
God bless you Christ keep you”
“This post office is doing great! Staff is always very helpful and friendly. They are a little busier since the one on 88th closed, but they all do a fantastic job handling it. Thank you for all that you do, many of us appreciate you!”
“My local USPS closes early (3 pm) which I failed to notice. I was so happy to see this location was open and able to ship my mail!
Kimberly was amazing! One of the fastest USPS workers I've had help me. She's also very welcoming and friendly, truly appreciated her.”