July 2026
Overcharged. Do yourself a favor and book at another location since this seems to be a theme at this one. Luckily; U-HAUL customer support fixed the $60+ overcharge within 30 minutes, but still it’s 30 minutes you can use elsewhere.
June 2026
Overcharged $90 - put 1 mile on the odometer and claimed $75 in fuel charges, added insurance when I declined.
June 2023
Terrible customer service. Still waiting for confirmation of the trailer I dropped off.