U.S. Bank Branch offers a variety of financial services, including credit cards, savings and checking accounts, business banking, and retirement planning. Customers appreciate the dedicated banking team, highlighted by friendly and helpful staff members. One customer praised a taller gentleman with a bun for making them feel heard, while another mentioned Vera Medina for providing excellent customer service when opening a savings account. Long-time customers have expressed satisfaction with their banking experiences, specifically noting the exceptional service from bankers like Gloria Torres and Scott Gajeski. Even after moving out of state, customers have maintained their trust and relationships with the branch, reflecting a strong commitment to service.
After waiting an hour to meet with in the branch with a "relationship consultant" regarding updates to my HOA's account, no follow-up has occurred and the consultant has not responded to calls and emails. After six weeks of non-response, I have appointment to go back to the branch and hopefully get resolution.
November 2023
Thanks so much, Tamara Loflin! Super professional and helpful! Kind as well.
September 2023
Very pleased with my experience!! Oliver (I think that was his name) was super helpful and friendly!
