This United States Postal Service location at 3800 Buchtel Blvd offers walk-in passport services and package delivery support. Reviews consistently highlight excellent customer service, with staff described as warm, friendly, professional, helpful, patient, flexible, and supportive. The passport application process is noted as pleasant, with efficient and speedy service. Employees are recognized for being extremely fast and going out of their way to assist customers, including helping to locate lost packages. While this location does not take passport photos, the team is commended for making experiences better. Customers report that visits are enjoyable and that the service is efficient.
Kim in the passport office was incredibly nice and helpful.
June 2026
The woman with the braids who does passports is absolutely wonderful! She is so friendly and so great with kids! She takes the time to get a good photo. I really appreciate her. She is a breath of fresh air!
March 2026
The sweetest most helpful USPS employees I've seen in a while!
