Verizon is a reliable mobile service provider with a strong focus on customer service, as highlighted by several positive reviews. Customers appreciate the knowledgeable and friendly staff at the Denver store, especially employees like Flow and Florencia, who are praised for their helpfulness and expertise. Many customers have experienced smooth processes when opening new lines and have found the information provided about plans and trade-ins to be clear and thorough. While some users expressed frustration with the automated customer service when dealing with billing issues, overall experiences have been positive. Customers have noted Verizon’s superior coverage, even in challenging situations, such as during a hurricane, where Verizon users could communicate while others struggled to connect. Additionally, the store offers convenience with options for online orders, in-store pickups, and quick shipping. The team has successfully resolved technical issues for customers, ensuring their satisfaction. Verizon appears committed to providing quality service, making it a preferred choice for many individuals looking for reliable mobile and internet solutions.
Phenomenal experience today with CJ! I’ve been dealing with a billing issue for the past year and other locations weren’t able to provide me any answers. Within 30 mins CJ figured out the issue and provided me the right next steps to rectify the issue. Thank you CJ!!!
July 2026
I went to the cherry creek location and didn’t get any answers or help just a lot of attitude. Came here to northfiled was fast and very helpful answered every question I had and helped me change my number. Good service and friendly
July 2026
We had a lot of questions and changes to our account and Tyler was fabulous! He was thorough, helpful and so efficient! The store is clean and well organized, lots of helpful employees!