Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. While some customers praise the attentive and polite staff, including the pharmacists and pharmacy technicians, others have expressed concerns about the company's treatment of its employees. The pharmacy is described as having an "incredible team of managers," with one customer specifically mentioning the patience and helpfulness of an employee named Yasmin. The pharmacist, Matt, is also praised for his attentiveness and for ensuring that customers' side effects are not too severe. However, some customers have noted that the pharmacy staff is often overworked and understaffed, with just one pharmacist and one technician handling both regular pharmacy duties and COVID-19 vaccinations. This has led to slower service, which some customers have found frustrating. Customers are encouraged to be courteous and respectful when interacting with the pharmacy staff, as they are dealing with challenging circumstances. Those who have been polite and understanding have reported positive experiences, with the staff going "above and beyond" to accommodate their needs. In contrast, rude or obnoxious behavior is unlikely to be met with the same level of service. Overall, Walgreens appears to be a mixed bag, with dedicated and helpful staff often struggling to keep up with the demands placed on them by the company and its customers. While some customers have had excellent experiences, others have been left feeling that the company prioritizes profits over the well-being of its employees and the quality of service it provides.
Passport Photo taken here didn't comply with regulations for passport. Refused to issue refund. Extremely poor service. Manager Crystal hung up on me when I asked for help.
May 2025
I love this Walgreens, it’s a disappointment to see that they do not price match from their OWN website. I purchased ivermectin lotion for my eczema and it’s literally $10 more at the store. When I asked the sweet cashier asked her manager and he said no. Buy online then pick up. Save the money.
June 2024
After seeing the sign that they couldn't do passport photos today due to software issues, an employee admitted there was nothing wrong with their software, they just didn't want to do passport photos today. The next closest Walgreens I could reach that would do passport photos was a 40 min round trip.
