Waterway Carwash offers a combination of car wash services, gasoline, snacks, and merchandise with a focus on convenience, speed, and comfort. The concept emphasizes high-end buildings and a commitment to outstanding service, quality, and experience, with a honed process to safely and quickly clean cars. Many reviews highlight the very friendly and polite staff who are described as going above and beyond, with one customer appreciating high quality customer service after a problem was resolved. However, experiences with the service and value are mixed. Several customers express disappointment over the $50 interior and exterior wash, reporting that specific requests like vacuuming leaves or treating stains were not completed, with interior doors, floorboards, and consoles left dirty. One customer was told the staff did not have the right product to treat a stain despite being promised special attention. Another point of contention is the $17 drive-through wash, where a customer was disappointed to find the car is no longer hand-dried, suggesting the need for better dryers. There are also reports of damage, including a broken wheel cover and grease stains on seats, though one issue was ultimately resolved to the customer's satisfaction. While some customers report great work and care, others question returning due to these inconsistencies in attention to detail and value for the price.
$50 for the Whole Thing option and i had to drive my own car through?! i watched 3 cars that arrived after me get their interiors done first. cleaning was fine. not worth the price or the level of service. if you want to pay cherry creek prices while you sit on a curb in glendale, this is you spot!
February 2025
They do a great job. They miss the spots on windows a lot it seems. But other than that they do good work.
February 2025
Disappointed with the quality of service at this particular location. They no longer dry off the car after going in the wash. My car was unfortunately left dirtier than it was initially. I hope this changes soon!
