The Durango, CO Home Depot offers a wide selection of top brands, tools, hardware, appliances, lighting, paint, cabinets, and flooring, all in one convenient location. Customers appreciate the good customer service, with staff helping to find items and answer questions. The store is pet-friendly and has reliable in-store availability. However, some reviews mention unhelpful and lazy employees, which caused delays in projects and disappointment. On the positive side, staff like Charlie and Lucas provided exceptional service, helping with orders and going above and beyond to assist customers. Overall, the store provides convenient pick-up options and a good shopping experience despite some staffing issues.
Claudia in the plant department is incredible!! Give her a raise please ? she is a whole botanist and so helpful and amazing! ?
June 2024
Unqualified and unpleasant employees. Lazy and cost us 4 extra days of building. Contractor great but I will go to Lowe's in Farmington from now on. So utterly disappointed by your company.
June 2024
Spoke to a young gentleman named Charlie. Helped me with my order status. Exceptional customer service from the young fella