Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store in Durango, Colorado, located next to Walmart, provides services for Internet, mobile, cable TV, and new products. Customers can visit to shop, upgrade services, pick up or return equipment, and pay bills. Reviews highlight that the employees are wonderfully helpful, patient, knowledgeable, and friendly. Multiple customers report receiving great customer service, with staff helping to set up services, answer questions, switch providers, and keep existing phone numbers even after closing time. While phone prices are noted as high, the trade-in price for older phones is also high, leading to new phones for free or at a significantly reduced cost. Many found going into the store much easier and more effective than dealing with the call center, leaving frustrated customers happy and deeply satisfied. Several reviewers who switched from other providers report saving money and being happy with better service.

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1. Durango, Colorado