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February 2024
Branch manager gives the customer wrong info and sends the customer away.Branch manager told me that an IRA account should be funded immediately when an IRA acct is opened. She sent me away to bring the check. Actually, according to Key Bank IRA department a new IRA account should be funded within 30 days.
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October 2023
Matthew has once again assisted me with a question and solved what I was doing. He's an excellent employee with his caring, knowledge and helpfulness. Thank you again, Matthew!
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September 2023
All of the ladies and gentlemen at this location are very polite and helpful. I needed to get a few documents notarized and Matt was very thorough in doing so. Do not hesitate on coming here for your banking needs!
