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“Talia and her team are phenomenal.
Working to get some items shipped internationally.
I was referred to PostNet by a DHL driver and I couldn't be happier!! Great service and experience.”
“These guys helped me with my camera shipment. They packed with such a care and it arrived safely to the destination. Highly recommend this store especially if you’re shipping high value items. Thank you Brandon for such an excellent customer service!”
“Mariah completed a print order for me for my wedding. She was extremely knowledgeable, quick, and helpful. She also went out of her way to score my place cards for me free of charge to make them easier for me to fold.”
“These guys are very helpful,resourceful and attentive to what we need. The older gentleman was very supportive and helpful of our needs. This will continue to be out go to Fed ex spot.
Thanks again.”
“I just had a very positive experience at the UPS store on 700 Colorado Boulevard. They helped me with a standard pack and ship service when I brought in a toy for a friend, and even though I didn’t have a package and my body & emotions felt a bit chaotic, the customer service agent was incredibly patient and provided excellent customer service. They found a package for me, a perfect one with a little bit of room for me to throw in a couple extra toys, and in the end gave me something to write a note on to include in the package to my friend. I also met the owner, Chris, nice & professional thus learning that this UPS store is locally owned. Plus, I heard they have a notary service, which is super convenient. There’s a parking lot behind the building, and you can even shred sensitive documents for $1.25 per pound. The two all-star customer agents who helped me today were Sebastian and Maya; they were absolutely wonderful, bringing some levity to the situation while working hard. The have a giant RICOH printer ?️ which I hear is one of the best around! Overall, this is the best UPS store I’ve found in Denver, Colorado, and believe me, I’ve been to a few, even the Cherry Creek location, and somehow this one is even better. **Please note: They have a Roland machine for banners and posters, but the coolest part is they make stickers! The printer cuts them out for you, so you don’t have to, and they have fun samples like Bluey, Nintendo, Adventure Time, and Yu-Gi-Oh! If you visit, definitely ask for a sticker—whether you’re a kid or just a kid at heart!”
“Helped me with my shipping and packaging needs. I even got Pricing for a mailbox. The people that run this UPS store super nice. I highly recommend stopping here for your Overnight shipping needs!”
“Just went in at the last minute, in need of boxes and tape. Didn’t have exactly what I needed, but the clerk, Jennifer, was absolutely more than helpful. Went through all the back boxes, every nook and cranny for tape, called her boss, and helped me out in the end. This place is a great resource if you’re locally moving, and the prices are actually a LOT better than you would get at places like ACE. Thanks, Jen!”
“Spoke with Eric. He informed me that Amazon does not allow you to track their packages. However, if you have a package, you have not received a refund from Amazon yet. You need to call them and give them the date that you sent. The package returned when it was accepted by whomever and they will issue a refund to you. Thank you so much Eric. You've been a great help man. I highly recommend this store. They are very friendly. The music is awesome”
“My local UPS store can be summed up in two words efficient and friendly. Everyone; staff, managers and owners are always ready with a smile and a how are you? I especially appreciate the extra kindness and interest they show, as it seems to be a rarity these days.”
“A great business. I'm there regularly and always encounter friendly people happy to help. Yesterday I had a complicated project that took extra effort, and unfortunately I couldn't get there until right before closing. I felt bad about that, but Will couldn't have been warmer or more eager to help. Very pleasant about the whole thing. It's nice to know we have a shop like that in the neighborhood that takes such good care of its customers.”
“Amazing facilities, SUPER-welcoming office managers, and the personal touch if you're dumb enough to leave your jacket behind. ;)Thank you, hope to visit again soon!”
“Great experience at this UPS store! I came in to print some pictures and one of the staff (he said he is from Nepal) was absolutely amazing. He spent time helping me figure out the right size and paper, all while being super friendly and professional. Definitely the best UPS store I’ve ever been to. I wish I had gotten his name - he really went above and beyond!”
“Intelligent Office - Denver - Cherry Creek was a PLEASURE to work with! Dottie is amazing. We also has space in a different location through a different company and I will NEVER use them again. The Customer Service from Intelligent Office was exceptional - the prices are fair and the communication is quick and friendly. I couldn't recommend this more!!!”
“Alexis was incredibly helpful and friendly during my visit to The UPS Store. He made the shipping process quick and easy, answered all my questions, and went above and beyond to ensure everything was handled perfectly. Great service with a smile thank you, Alexis!”
“After a very disappointing experience at the UPS store on 8200 A Quebec St in Centennial — where the staff were unhelpful and unwilling to assist with even basic tasks — I came to this location and the difference was night and day.
Kody was absolutely incredible. He was kind, professional, and truly went above and beyond to help me. He listened, understood the situation, and took care of everything smoothly and efficiently. His attitude was warm and welcoming, and he clearly takes pride in his work.
UPS is truly lucky to have someone like Kody on their team. He turned a stressful day into a positive experience. I can’t thank him enough — and this location deserves recognition for doing things the right way.
Highly recommend this store, and if you’re fortunate enough to be helped by Kody, you’re in great hands!”
“The manager of the store is simply an absolute gem. He is always polite and extremely helpful and in good spirits. The staff is also very nice and helpful. The store is absolutely spotless and it’s just a pleasant experience every time I use this service.”
“I had 20 packages that needed to go out individually, and Mii Mii was there by herself handling it with total grace!! Not only that but she juggled shipping out my packages and customers that came in with joy. She was an absolute delight and I'm grateful that she was there to help me out!! Give this woman a raise!!”
“These guys are always super friendly and helpful and there's never a ridiculous super long line like there usually is at the post office. I appreciate having them available as a shipping option and would definitely recommend stopping in!”
“For the first time I noticed that when coming to this location they actually take your items out of the box and put them in a clear bag. I believe this is not in regards to normal I think it's something that's new and they are keeping an eye on packaging. You can most likely package your item in a clear bag. It's not necessarily easy for them. I think it's a new strategy to keep an eye on mail and what is going to and from. I only say that because after taping the three boxes and then doing it previously I realized I wasted a lot of tape. Make sure you ask before leaving the location. It could be all about safety it would have been nice to know. I will continue to come to this location they appear to be polite.
It's not necessarily a negative comment or review”
“The staff members are wonderful people who provide outstanding customer service. I feel comfortable doing business with them. Amy and Rachel are super helpful and they always make me feel like I am their #1 customer.
Today, Rachel assisted us with mailing a suitcase. The box measurements were perfect and the package is on its way.
Thank you ALL for what you do to ensure our packages, mail and other office needs are met!”
“Amazing Experience everyone is so friendly especially the manager help me out to same some money on shipping my package to Detroit recommend these store than others”
“Went in on Saturday to ship a fedex package and had amazing customer service from Jim. He was kind and very helpful. Definitely will return. Thank you, Jim! Quality customer service.”
“The box is INSIDE the building, between the front desk and the Starbucks. I had to ask because it's down this weird hallway, but the guys at the front desk were really nice!”
“I have been going here for a while now, but yesterday they went above and beyond helping me ship a very heavy item. They helped me get it out of my car and then taped up the box I completely destroyed. Don’t go anywhere else! Thanks again.”
“This is THE BEST UPS Store ever. Anywhere. I dropped off some amazon returns the other day and a personal item I had received with a note card and a pair of earrings had inadvertently gotten dropped off with the returns. I contacted the shop and Chris was SO helpful. He tracked down the returns that I had dropped off from my tracking receipt and went above and beyond to look through all of the returns and found the earrings and gift card. CHRIS SAVES THE DAY! Thank you so much to our friends at UPS 0579. You've always got our back. Great folks, always friendly.”
“Big shout-out to Sam and Bryce for providing fantastic customer service. Your attention to detail, quick support, and willingness to go the extra mile made a big difference. Thanks for taking such great care of our shipping needs — it’s truly appreciated.”
“Excellent service!! I was in a time crunch on my lunch break, Mona and Dez made the shipping process so easy for me. Will definitely be using this location again.”
“Exceptional Customer Service! I had a fantastic experience at The UPS Store #2395. The staff went above and beyond to help me with my shipping and Packing needs. They were friendly, knowledgeable, and incredibly efficient. It’s rare to find a team that genuinely cares about customer satisfaction, and this store absolutely delivers. Highly recommend for anyone needing reliable and professional service!”
“I cannot say enough about the incredible service provided by Scott and Marie at the downtown UPS Store. I use this location for both personal and business shipping, and every experience has been exceptional thanks to these two.
They are the perfect combination of friendly, professional, energetic, and knowledgeable. No matter how busy it gets, they greet you with genuine warmth and hustle to help everyone quickly and efficiently. It’s clear they take pride in their work, and it shows in every detail from expertly packaging fragile items to offering smart shipping advice and remembering their regular customers by name.
Living downtown, this store has truly become a neighborhood staple in the heart of LoDo. What sets this location apart is them. Their consistent, above and beyond service is why customers return again and again, even with other shipping options nearby.
If you're in the area, skip the rest and go straight to the best. Scott and Marle are the heartbeat of this store, and they make every visit a pleasure. UPS is lucky to have them, and so is downtown Denver.”
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“I was in on Saturday and was helped by Mandy - she was so sweet and caring, she helped calm me down when I was frantically trying to print and fax some documents. Thanks Mandy”