Stickley Furniture | Mattress is praised for its exceptional quality designer furniture and outstanding customer service. Many customers highly recommend the staff, particularly PK, Mary, Becky, and Rita, for their knowledge and helpfulness during the furniture purchasing process. Customers appreciate the team's ability to understand their unique needs, whether it's furnishing a historic home or selecting the right pieces for modern functionality. The quality and diversity of furniture styles are also highlighted as impressive. However, there are some concerns regarding delivery services. While the movers are friendly and upfront about issues, there have been complaints about incorrect finishes and minor damages. Despite these setbacks, management, particularly Karen, has shown a commitment to resolving problems quickly. Rita stands out for her excellent assistance with delivery issues, ensuring customers receive their furniture promptly and professionally. Overall, Stickley Furniture | Mattress remains a favorite choice for those seeking high-quality furniture and dedicated design services.
The service from Cathie was great and we were pleasantly surprised at how quickly our Stressless chair arrived.
January 2024
Highly recommend PK. She is amazing and Stickley is one of the few stores left that offer high quality designer furniture and design services. I'm a customer for life.
July 2023
The absolute BEST quality furniture in the area..everything is beautiful. Ask for Rita
