ALLO Fiber

Internet Service Providers
Hours: ALLO Fiber is a fiber internet, TV, and phone service provider. The internet service receives strong praise for being fantastic, flawless, and above expectations, with reliable speeds. The VOIP phone service is also noted as clear. However, the TV service is somewhat unimpressive, with reports of DVR issues, incorrect program guides, and minimal descriptions. Customer experiences highlight that the team is kind, supportive, professional, and an absolute pleasure to work with. Installations are described as going smoothly with technicians who are communicative, respectful, genuinely helpful, and careful with property. The company shows it cares about mistakes and works to resolve them. Communication during installation is generally excellent. There is acknowledgment that initial neighborhood fiber line installations by contracted crews caused some chaos and communication issues, leading to negative reviews. However, the company itself is seen as taking a public relations beating to lay the groundwork that other providers later use. Customers appreciate the lack of hidden tricks or surprise rate hikes compared to competitors, reporting significant savings. ALLO Fiber is also recognized as a generous and repeat supporter of free, family-friendly community events, demonstrating a genuine spirit of community. Overall, despite some issues with TV service and past installation disruptions, the company is highly recommended for its reliable internet, helpful team, and straightforward pricing.

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1. Erie, Colorado