“I'm so grateful that The Shipping Depot exists as an alternative to the always-terrible UPS stores in Evergreen, Conifer, and Littleton. I was trying to send a laptop back to my employer in the original packaging with a pre-paid label, and the UPS store in Evergreen wanted to charge me for a piece of tape and told me I'd also need to purchase another box. The Shipping Depot is a breath of fresh air in terms of customer service. They assured me the packaging was fine and even gave me a piece of tape. It's sad that the UPS store sets the bar so low, but I'll just go straight to the Shipping Depot from now on.”
“Honestly, I was surprised by all of the negative reviews. I've lived in the area for 4 years and this is the closest UPS/Amazon return store and I have NEVER had a problem with them in all that time. The first time I had an Amazon return that required being in a box (I hadn't noticed that while was setting up my return) one of the ladies kindly educated me that I always need to watch how Amazon tells me to package my return). That was very helpful information for me. No, they are not overly smiley, but I believe that is because they are always concentrating on doing a good job for all of their customers, and perhaps it is a cultural thing. I have never found them to be rude. One reviewer was incensed because they wouldn't supply tape for the customer to secure their box, having done a poor job of it at home...well, neither will the US Post Office! This is a small business that is efficiently run, and I appreciate their presence in the community so I don't have to drive all the way down to Golden. Thank you Evergreen UPS staff!”
“Walked in to print something and Russ was very helpful and printed a sample for me to look at and made suggestions for a better print quality. Can’t get this type of service anywhere else!”