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9:30AM - 5:30PM
7630 Bent Grass Meadows Dr, Falcon
Truck Rentals
“I highly recommend this U-Haul dealer. After a flat tire in a precarious situation, Phil went above and beyond to help us remedy the situation and make up for lost time. Their customer service is impeccable and their team is reliable. They are the only U-Haul dealer we’ll use from now on.”
“Always a smooth and easy experience at this penske location. Dan is always very helpful and transparent which makes the process even smoother. My new go to location”
“Amazing customer service, missed our reservation by a few hours. Showed up and they took care of it right away, went above and beyond to help us out in a rush. Best U-Haul location”
“I had never rented a U-Haul but my son was moving and needed to do so quickly. This location was convenient, friendly and walked me through the process start to finish. I will absolutely use them (this location) again and maybe next time I will hire muscle to help the move go even better!”
“Very professional and enjoyable experience. The enclosed trailer we rented was in great condition and the attention to detail provided by Mike was next level. Pricing was very reasonable and highly recommend renting from the Black Forest Center location.”
7:30AM - 9PM
5790 N Carefree Cir, Colorado Springs
Truck Rentals
“⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about the customer service here! It was literally the last 15 minutes of the day, and I was in a bind—living on propane for heat and hot water means when the tank runs low, it’s urgent. Christian was an absolute lifesaver! He greeted me with kindness, stayed professional, and didn’t rush the process even though it was closing time. His willingness to help made all the difference and turned a stressful situation into a reminder that great customer service still exists. Thank you, Christian, for going above and beyond!”
“To return truck, I had to wait because they weren't open yet, but it says they were suppose to be open at 8am. In San Antonio everything was great, easy peasy getting the truck very friendly. When opened very friendly also. Will use them again! Thanks budget!”
“We rented two Penske trucks from this location for a cross-country move. In the past, we have always used U-Haul but we found out that if you have AAA, Penske can be extremely competitive. Leroy was the agent who asked if we have AAA and I’m so glad he did! We also had a last minute change regarding a trailer and he had a great attitude about hooking it up.”
“The whole system is pretty easy. I did it all online. Went back the next day to meet The staff and my Insurance paperwork to the manager, and I’m all set. Thank you!”
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“The people at U-haul were a joy to work with they were very professional and on the ball,no waiting very prompt .I would use them again and recommend them with a ten star rating.”