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“Josh the manager has been a God Send!! He has been more helpful than the 4 other stores we have been to in the last 4 days trying to fix a problem with our account. We have a new favorite store!!!”
“I was treated with so much respect today. I didn’t feel rushed in making the decisions to make my phone look great. The staff was very warm and friendly and I felt very comfortable with them fixing my phone and making it look so cool.”
“Carlos Loera provided exceptional assistance! He exhibited a thorough understanding of the various plans and patiently explained each in full detail. I truly appreciated his kindness when I was undecided about selecting the best plan and phone. Thank you for the outstanding service during my visit yesterday. I will certainly recommend my friends and family to seek assistance from you!”
“I love this store! They are in my neighborhood and always willing and able to fix anything that I need, even when they “can’t “ they figure out a way to do it. Super helpful!”
“Had a wonderful experience today with Kennyann she introduced me to my first iPhone was very helpful and very knowledgeable with all the phones as well with getting everything transferred and set up incredible customer service”
“Tom is the best! He basically did better work than about 22 other customer service reps with other companies over the course of 3 different days. Tom took care of my issue within an hour. ?♀️ I will be going back to Tom every time now.
I struggled to find a new prepaid phone plan for the phone I currently have, while keeping my current phone number. He explained all my options, walked me through the steps with the new plan, and even helped resolve when an issue came up with keeping my current number. He's respectful, professional, and knowledgeable. Save yourself some time and just go to Tom!”
“I went in as soon as they opened. A young man named Angel helped me. He was such a kind man and very honest. He saved me money and I just felt he's a rarity in this day and age. I hope his employer appreciates him as much as I do.”
“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
“I forgot my phone right after getting setup with internet an the team had my phone waiting for me definitely built a ton of trust on the establishment in my mind”
“I typically do not like going to the phone store but not only was Jesus helpful he made our time so much more enjoyable. Jesus was so informative and broke everything down for us so we knew what we were getting. He welcomed us when we walked in and got us set up with new phone. Despite it being busy he went above and beyond for us and got us the best deal for what we were looking for.”
“Serjio might be th3 customer service / sales guy I've ever met. He was honest and personal with us about what choice to make and prioritized our customer experience instead of his own commission. He gave us a multitude of different options to take and he was incredibly personable and fun to talk to. Give this man a raise AT&T, only coming to this store from now on.”
“On a beautiful evening my husband and I went to pay our bill and the lovely sales rep I believe her name was Yoselin she was very nice and helpful we even came out with the new iPhone 17 pro thank you so much Yoselin for all your help! 5/5”
“I was at this location Sunday 19th October 2025. We upgraded 3 phones, I watch and got 2 tablets!! Our first agent Sam was fantastic!! He was extremely knowledgeable regarding our new phones and other things!! He was very nice and respectful! Unfortunately I forgot to ask about my upgrade to my watch. The SE didn't come with ECG or fall section which is required for me to feel safe outside my house! Today 22 October 2025 we went back at talked to Sergio to exchange my watch! He was also fantastic!!! Friendly and knowledgeable!! He exchanged my watch with no prob. He also gave me a great deal on a case-charger-screen protector combo!! Thank you both for fabulous customer service!!”
“Eme was awesome and made sure we left with everything we needed at the best price. Thanks to her customer service this will be the only location we use from now on”
“Kylee I believe that's her name who sat an helped me for 3 hours trying to get my new phone up an running ! She's truly been amazing help! I can't thank her enough. !(:”
“This is our go-to AT&T store - for phones, screen protectors, chargers, etc. They are under new management - and he is awesome - he just relocated from the east coast and really gets it. Definitely recommend giving them another shot if you haven’t been lately.”
“Stopped in to get a new family plan, Tevon helped me out big time! He got me the best de for what I needed, professional and courteous. He was extremely knowledgeable and had a great attitude. If you need somebody to help you out, he’s definitely got your back. He even stayed late and prolonged his training session to help me out. Big win for me and much appreciated.”
“Anna is so patient and proficient with multitasking. She helped my mom get her a new phone and was able to retrieve pictures and everything else. Made my mom a happy lady. The line got 5 deep and she handled it quite well getting everybody in and out in a professional manner. Thank you Anna appreciate you so much!!”
“I visited this location to get help with my service and the gentleman was more than helpful. He helped me reinstate my service with a brand new phone and number. The customer service was impeccable.”
“This store has saved me three times. Helped me when my phone was lost and also when I had to replace it without access to any of my bank or email info. Very good at trouble shooting and finding a way to help despite difficulty! Would recommend!!!”
“Came in to pay my bill here because the store at 120th were really rude and did not want to take my payment! But the girls here Leslie and Kimberly were super nice and notified me that I qualify for discounts! This will be my go to store!”
“I like this particular cricket because they're honest and they're very quick. They know their business and they get you in and out without a lot of overselling and pushiness.”
“David went above and beyond to help me. I was having a hard time getting my government free phone account information from assurance wireless, neither of us could get it. With his willingness to try everything in his power, it was so much easier and hassle free to just get a whole new everything with Boost and David. The new phone and service is more than I ever thought I would get at a great deal. You've earned a customer for life! Thank you ?”
“Buying a new phone couldve never been so easy! Thanks to the help of Noelia. She was soooo polite and honest while showing me what phone to pick out, outstanding deals and staff !!”
“I’ve been to this store about 3 times and each time was always pleasant. Chris does a good job and is easy to talk to. And Simon who visits the store to help out during the week was absolutely amazing. Will be back for the iPhone16.”
“Gisela had an amazing demeanor and was very helpful throughout our entire meeting. We left feeling that our issue will be resolved. Gisela is as good as it gets! ☮️”
“Ana is AMAZING. I can't recommend her highly enough. Quick, knowledgeable and very helpful. Got me into a great phone at a great price. Friendly and patient!
☺️”
“Cristian was very helpful and attentive to any questions or concerns my husband and I had. We went in for an upgrade. While applying for a payment plan for the phone my husband wanted, his phone died while retrieving his bank information. Cristian offered for him to charge his phone in the store. We ended up with a great deal on the upgrade and Cristian even threw in a case as well as an adapter for free! He showed us some cool features the phone had and recommended to watch some YouTube videos to learn a little more about it.”
“I just wanted to say that the customer service I got here was great!
I had an issue where I had to factory reset my phone and I was having trouble with Google and 2 step verification when I reset it.
I went to the Cricket near my house first, which is on 72nd and Sheridan. The woman there was no help at all.
(I wouldn't recommend going there.)
I decided to try the other Cricket store a little further away on federal, and I was so happy that the guy here was friendly and helpful and also fixed the phone in about 5 minutes.
If you go to Cricket, go here!”
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“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”