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“I had a great experience today with StratusIQ technical support Rep John and service technician Gus in clearing up some Internet speed issues I had. Both were extremely professional and knowledgeable. John's initial analysis was spot on and coordinated dispatch quickly. Gus's expert onsite inspection identified some antiquated connectors/spliters and removed them.
My up/down speeds have stabilized and increased significantly.
I have had service with these folks for years and have no complaints. I highly recommend StratusIQ as a service provider.”
“Dave and his manager are true professionals—reliable, customer-focused, and always willing to go the extra mile to ensure their clients are well taken care of !”
“Alex and Chenoble were of great assistance to me with switching my provider. My last provider was a bit of a pain and these two made my switch to T Mobile great. Alex is extremely kind, respectful, and took the time to use my proper pronouns, which I will always be grateful for. Props to Alex!”
“Elena was amazing. She helped me set up my new phone and explained everything to me that I had questions about. And I'm tech stupid but she took the time to explain everything”
“I switched back to T-Mobile after being scammed into switching to Verizon. Never again. We decided to get T-Fiber and had problems getting it installed. Went to the Power's store and was helped by Lori the manager and her team there. All her staff there have been super helpful every time we go in. She solved my fiber installation problems and handled everything so I didn't have to deal with multiple people to get it taken care of. Great store and service.”
“Alyssa helped me with a multitude of problems. She stayed centered and calm amid my many questions. She even took time to teach me through various navigations to solve my own problems in the future. She's pleasant and knowledgeable. Please use her innate talents to train newbies and to educate walk-in store customers how to solve their cell technology problems not just to do it for them.”
“Best customer service ever!!! If you want a great phone and experience go see YARI at this T-Mobile she's beyond amazing,helpful,friendly,and experienced. I highly recommend this store and her.”
“I visited the store earlier this month due to a billing issue, and I am no longer a Verizon customer. I spoke with Josue, and he was incredibly helpful and great, resolving my problem. He is a valuable asset to the Verizon team.”
“I visited the store last Sunday and it was impressed me with Glen’s staff who was helping me to get a new phone and a good promotion. Which is try to decrease my bill monthly that was so expensive for just me and my son paid it every month.”
“I came in prepared for a long, complicated ordeal… and instead, I left wondering if this guy was the VERIZON JESUS. He made switching my phone smoother than my last cup of coffee — and trust me, that’s saying something. Knowledgeable, friendly, and he explained everything without making me feel like I was trying to decode ancient hieroglyphics. Great service!”
“Best place to go for any of your phone needs. Great service, knowledgeable and friendly. They make it super simple and it shows that the employees like where they work. Thanks Enrique and Alex.”
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“Kane was kind and knowledgeable! Helped get our own router connected, even when ours wasn’t the best. He was quick and efficient. Answered all our questions and informed us about the cell service that TDS provides. 5 stars!”