On Tap Credit Union provides a unique banking experience that celebrates a connection with Colorado's beer heritage and lifestyle. It is a member-owned institution focused on crafting banking solutions and providing the best financial guidance. Reviews consistently highlight exceptional customer service where staff go above and beyond. Members report being very impressed with the excellent and helpful service received for tasks like setting up online banking, assisting with new logins, and linking accounts. Staff are described as amazing, wonderful, and a true asset, with great knowledge of details from account questions to loans like CDs. This exceptional service makes members feel comfortable and thankful, ensuring they do not want to bank anywhere else. The credit union is noted for making a positive impact and helping dreams come true.
Dani and Matthew, and the team at On Tap Credit Union have been amazing to work with. Dani was friendly, responsive, and made the loan process easy to understand. I truly appreciate all of their help and support throughout the process. Highly recommend working with On Tap Credit Union! Thank you Dani!
December 2024
I am always so impressed with the excellent customer service I recieve @ OnTap Credit Union. Raquel was so helpful with a new login for one of my accounts. She also told me about the 6 month CD that earns 4.25% every dollar counts! Thank you Raquel and OnTap for years of excellent service to your customers.
December 2024
Matt M at the Golden branch is amazing. My husband have been working with him as our personal banker for the last couple of years and he has helped us so much from account questions, loans and so much more. We are very thankful to continue to work with him! He is truly an asset to your team!!
