“We have been visiting this post office many times and always service has been nice and very friendly. That's why I don't understand some bad reviews about their rude service. We never experienced that! Location is also excellent in downtown Golden.”
“I am keeping the 5 stars as USPS only accepts the applications—the actual processing of documents is done by the U.S. Dept of State.
I was; however, very disappointed that our original documents were returned to us folded, which is UNACCEPTABLE as they were official documents.
You do need an appointment to apply for your passport but, aside from the document issue, the process was very smooth.
Shout-out to Tami! She was incredibly kind and helpful. The office was empty when we arrived, but she came out immediately after we rang the bell. No waiting at all!
? Tip: Bring your completed form and copies of your documents. We also brought our passport photo, though I believe photos can be taken there as well.
Tami handled all payments, so we didn’t have to wait in line to purchase a money order.
We were in and out in less than 10 minutes.
Overall, it was a positive experience.”