Founded in 1990, Brakes Plus has more than 100 locations and focuses on building relationships with customers, vendors, and employees. Customers say the representaive has a great smile and is very polite. Service is timely, super helpful, and includes a detailed report. Appointments are quick, no upsell, and estimates are accurate. The crew is nice and engaging, and brakes are fixed. The crew provides quick turnaround and calls with updates. One technician pinpointed a noise problem with a rotor, saving money and preventing unnecessary services. Customers are satisfied with the overall experience.