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January 2024
Gina the branch manager was rude to me and made me feel belittled . One of her agents closed my bank account and I lost $250 dollars of interest. I was treated with absolutely no respect. Gina the manager completely invalidated my claim. I am going to escalate this to US bank head quarters.
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November 2023
They love money more than you. Been here 10 years.... don't even try the 800 number they are ridiculous. They must have enough business that they don't care about the small people. Go to chase...
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December 2022
We received excellent customer service from Louis who helped us set-up our online account.
