“Was traveling and lost track of the level. When I got back it was below10%, called and delivery scheduled for next the week. By then I was down to single digits and the big snow dump happened closing the highway. It was then going to be a week after that for rescheduled delivery. I called and pleaded my case (at 2% in the tank) and managed to get moved up a day. Made all the diference. Point is Ferrell came through. Thanks.May want to consider a hot shot service of 50 or 100 gallons using a different truck than the normal fleet that would have better turnarounds for emergencies.”
“I appreciate the customer service provided by the delivery person, Jose Marino. He was extremely knowledgeable, friendly, and went out of his way to get our propane delivered in winter conditions.”
“Was traveling and lost track of the level. When I got back it was below10%, called and delivery scheduled for next the week. By then I was down to single digits and the big snow dump happened closing the highway. It was then going to be a week after that for rescheduled delivery. I called and pleaded my case (at 2% in the tank) and managed to get moved up a day. Made all the diference. Point is Ferrell came through. Thanks.May want to consider a hot shot service of 50 or 100 gallons using a different truck than the normal fleet that would have better turnarounds for emergencies.”