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“I’ve shopped in the Windsor, CO Ace for many years. And had issues before. I recently had a very bad experience and this was the last straw for me. I decided I’d never shop there again. When I told Chris Sullivan Operations Manager & Chris Lewis the DM of the store about the issues they went ABOVE and BEYOND to win me back as a customer. I mean they both were absolutely fantastic! They treated me the way they want to be treated and won my respect and business back! Thank you to both Chris’s, I shopped in your Ace again this week. Job’s well done!!!”
“Love this store and spend thousands of dollars there each year. Hate to give a bad review but i feel like people (owners) would appreciate the feedback. First off I'd like to say I'm probably one of the few younger folk that I ever see at the store and generally am looked at like I'm there to rob the place. Today I spent about 30 min sorting through the cherry lumber rack picking out around $400 worth of cherry and when I asked Terry for a ticket to pay for it, he hesitated and asked me if i actually wanted to buy it. Like i was sorting through an entire pallet of lumber for fun or something. When it came time to pay for the lumber and another $200 worth of merchandise Terry rang me up and didnt even have the decency to say thank you. I love woodcraft but am starting to not like this location. I don't usually write reviews unless I'm absolutely compelled. This situation is beyond my comprehension why anyone would have such an employee representing a business let alone woodworking and woodcraft.
Update: My original review above is from 4 years ago. Absolutely nothing has changed”
“This place is great. They have tool service which they can do some inhouse and if no t they will send the item out to the manufacturer. You can get most anything there for your construction needs. They are even supplying erosion control items now.”
“I left a bad review five plus years ago (which I just deleted) and I started going back to this store a few years ago and the knowledge and service has been good since I came back. Today, I replaced a bad battery and the guy behind the counter went above and beyond what I expected. I'm very glad to call this Napa, a regular stop now.”
9AM - 5:30PM
418 Main St, Windsor
Hardware Stores
“This business is amazing. They are a family business with very competitive prices. They are extremely knowledgeable and helpful. They also always seem to have what I need. I highly recommend them over the chain stores.”
“I've been working with Colton at Sun Mountain Doors to order doors for our new townhouse at Copper Mountain. He's been super helpful and easy to work with, and the cost of the doors totally fit in my budget. I can't wait to get the doors delivered and installed. I'll post pictures once they're in.”
6:00 AM - 9:00 PM
1355 Sculptor Dr, Loveland
Hardware Stores
“Got a pot with 2 hibiscus' one red and 1 pink, with a tall greenish silver plant in center, all for $32+ tax!! Just beautiful.Very nice selection of flowers and plants, succulents and so much more!”
“Lowes in loveland stayed open one Thanksgiving after hours when my water heater went out with a house full of people. We were able to get it back up and going due to the kind people who went out of their way to help us out.”
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“Recently visited during their 100th birthday celebration. There was a BBQ, food, prizes, and I got 20% off my purchase of a storage container and a great deal on some plants from the greenhouse. I am super happy.”