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“Went in there to buy a phone , young lady and man that were there very knowledgeable and helpful they help me find the perfect phone for me and my wallet, and the best part is that they are now open on Sundays so I can come on my day off to buy phone or to pay for my service 💯% best customer service”
“I went to the Verizon on 92and and Sheridan and the worker there tried to upsell me the iPhone 17 and told me my new monthly bill would be close to 215$ I told him absolutely not and that he’s out of his mind! Haha luckily I went to the Verizon on Wadsworth where I met my hero for the day. Nick was fast, professional, and knew exactly what he was doing. Traded in my old device and got the iPhone 17 with a much better monthly rate! Absolutely recommend coming here!”
“Zagg is always great and they have everything you need for mobile screen protection! Nathan was awesome and 5* all the way! He was fun to talk to while he was working on screen protectors for my daughter and myself. I would highly recommend Nathan for anything you might need at Zagg!”
“The Superior location is the best Verizon location in terms of customer service, wait times, and staff. Drew and Ethan have helped me on several occasions efficiently. They’re warm and personable and make what are usually dreaded trips to the phone store, more enjoyable.”
“Christian Collins and Martine have been very helpful in working with me with a difficult and time consuming return. He has been able to answer question and advocate for excellent customer service. Thank you !!!”
“Anthony is a total Rockstar! We were transferring from T-Mobile to AT&T, and he went over and above to help us make it happen. He was crazy knowledgable, kind, service oriented (he offered to help me on his day off!), and genuine. I would highly recommend him to anyone who needs assistance.”
“I was taken care of very well at the Flatiron location. They were vey busy and prioritized my issue. I had a mix up with the wrong color phone from a different temp agent at a Target and brought it in to swap it out for the color I wanted. They didn't have the white one but were able to ship it to me after canceling my first port and moving it over to another at their store. Everyone at the store was very friendly and knowledgeable. 10/10.”
“I really appreciate the great customer service by Army at the store at AT&T store at Orchard. I got a new phone and line for my business that was seamless. She helped me so much and helped me save on my new plan. Loved her, great at what she does.”
“Came to this location after spending an hour at another location where they messed up my sim as well as my daughter’s sim to her phone with no explanation, Kim helped fixed the problem in under 10 minutes she really knows what she’s doing. Will definitely go back here if needing anything again.”
“Jared Bridgman was fantastic. Honest, trustworthy and efficient. Actually cared about what I was buying and making a good financial decision. Really appreciate your help!”
“Jacob is AWESOME! Get this guy another team member to help out! I was going to upgrade my phone at Apple but Jacob gave me a deal I couldn’t turn down. Nothing but excellent customer service.
Also - GET RID OF THE AI CRAP!! Yall are going to lose customers and almost lost my business today because the AI customer service chatbot told me I’d only get $130 to trade in my phone. Jacob got me a deal for $830 to trade in my phone and was the only reason I didn’t spend my money over at the Apple Store.”
“I went to this location to upgrade my phone to an A15. Online, it gave me a price of $ 155 with the activation fee and taxes. Since I wanted to pay cash. I went to this location, and she quoted a price of $210. I asked why she said the phones are cheaper online. Also, earlier this week, I got an A15 for my daughter. Her phone was destroyed by some people she used to hang out with. We got her phone for $179.00 with the case, activation fee, and taxes. I don't understand why the price for an existing customer who has been with Cricket for almost 20 years. It might be necessary to go to a new carrier. ?”
“Great experience with AT&T support. I received the modem, canceled the service because I had to leave town, came back a week later and called to reconnect internet to the same modem they originally sent me. I’ve now been on hold for over an hour while the team carefully researches my case. In the meantime, I even managed to drive out, buy some beer, come back, and drink two bottles while waiting. Honestly, it’s turning into a pretty peaceful day of silence. Looking forward to eventually having internet again.”
“Christian was super informative. He was really calm explained everything even though it was a very complex business account took his time ended up being multiple visits.
As frustrating as changing cell services is, I can’t stand doing it. He actually made it somewhat enjoyable very consistent walk me through the steps of what I needed to do Even to get reimbursed for my trade-in and credit for all of our phones. Good job.”
“This location is really good I've been coming here for a few years and they always treat me really well they've also gone outta their way to find me specific models. I won't go anyways else, Brenda knows this biz very well.”
“Fantastic customer service. Even though they were quite busy, I felt Jacob and Hubo really took the time to help me out with what I needed. I will definitely be back!”
“Oh this att is the best most of the time the people who come into store are not there to even purchase anything mostly problems they just have no clue how to deal with I sat and waited while they helped another customer who was just being absolutely terrible and I couldn’t believe how much they were able to deal with the rude person but they were so professional and I would definitely recommend you go and do your business here because they are BEYOND PROFESSIONAL !!!!!!”
“After dealing with the horrible customer service from the cricket on 44th and Wadsworth. crystal very nice and very helpful Got my service on my phone She gave me excellent customer service she’s a great manager”
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“I was considering switching to another phone company if they matched my current monthly bill and gave me a new phone. I came to this Verizon store and meet the most smart and cool employee ever in Dre. He quickly knew what I wanted. He crunched the numbers in his head and actually beat my former monthly phone bill and got me a brand new phone too. Dre is the man. I truly appreciate you for helping me. Thank you.”