This Verizon store is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful employees who make the process of upgrading phones smooth and stress-free. Several reviews highlight staff members like Isaac, Dylan, Bradley, and Gus for their professionalism, quick resolution of issues, and willingness to go above and beyond. Customers also value the store’s caring attitude, with staff entertaining children and providing free items to enhance the experience. Many mention that other stores often do not offer the same level of support, making this location stand out. Overall, the store provides a positive, supportive environment with dedicated staff committed to helping customers find the right solutions and enjoy their experience.
8-4-2022 Went to get a new phone for my husband this afternoon. We had such wonder customer service from Grady and Rus the Cellular Plus Verizon store in Lafayette Colorado. We were able to purchase the phone, transfer his data all in about 1 hour. Very patient and knowledgeable. They answered all the questions we asked.... read full comment
July 2026
Michael was very helpful and patient during the process of my new phone purchase and transfer of my data.
July 2026
Friendly workers, great customer service and helps with a plethora of problems.
