DSW Designer Shoe Warehouse is a go-to destination for shoe lovers seeking a wide variety of brands and styles. The store boasts over 25,000 pairs of designer shoes for both men and women, featuring popular brands like Nike, Cole Haan, and TOMS. Customers can also find handbags, accessories, and kids’ shoes. The DSW Rewards program offers perks to members, making shopping even more rewarding. While many customers appreciate the decent prices that can compete with online retailers, some have noted inconsistencies in shoe sizing and a decline in selection compared to previous visits. Cleanliness and organization of the store are often praised. Some shoppers have found great deals, particularly on sandals during the summer months, but there are mixed feelings about the quality of some shoes and overall pricing. Customer service experiences vary; while some staff members are described as helpful and professional, others have received negative feedback regarding management. Overall, DSW remains a favorable option for those looking for a diverse range of footwear and accessories at competitive prices, despite some concerns about product quality and service.
DSW is amazing! I never have a problem here, and the girls are always so helpful and friendly. They go out of their way to work with me on coupons, making every shopping trip easy and enjoyable. Great selection, great service—couldn’t ask for more.
August 2025
Very helpful in finding what I needed. Very pleasant sales person and cashier.
August 2025
They did meet us at the door and said we only had 12 minutes to shop because they close at 8. Thought that was weird. I could of left but I rushed and hopefully like what I bought. But cashier was very nice.