Grease Monkey offers quick and reliable vehicle maintenance services, primarily focusing on oil changes. The Certified Pit Crew guarantees fast service, promising to get customers back on the road promptly, or they will give a $1 refund for every minute over the promised time. Customers appreciate the efficient and friendly team, with many noting how fast they are—often in about 25 minutes—and how helpful and clear the staff, including managers and customer service reps, are during visits. The technicians are detailed and ensure vehicles are in good shape, providing additional services like air filter replacements when available. The atmosphere is welcoming and professional, with staff willing to go the extra mile. Although some mention that prices are comparable to dealerships, the overall experience is positive, with customers valuing the quick, clean, and courteous service they receive at Grease Monkey.