KeyBank has garnered positive feedback from its customers, highlighting the helpfulness and professionalism of its employees. Many reviewers praise JP, a manager at the bank, for his exceptional service, noting his responsiveness and ability to resolve issues effectively. Customers appreciate his dedication, especially after experiencing problems with other branches. Kelsey, another banker at the Belmar Branch, is also highly regarded for her personable and knowledgeable approach, earning her five-star ratings. While some customers are adjusting to organizational changes at the branch, such as fewer teller lines and drive-thru frustrations, they remain loyal due to the quality of service provided by staff members like Kelsey and JP. Overall, KeyBank is recognized for its reliable customer service and a positive banking experience, making it a recommended choice for potential customers.
I went to open my account with the banker Kelly and it gave me a spectacular tension. The truth is super recommended, super friendly, attentive and very proactive. I recommend it 100%
December 2024
What kind of bank doesn’t take coins? Talk about a joke. Take your money elsewhere folks!
October 2024
Staff here are always friendly, easy to work with, and efficient!
