“Everyone I work with at West Littleton PC is excellent. Very impressed with Nurse Practitioner Deirdre Marchetti. Rapport was good, she is efficient and thorough. and came up with appropriate steps to treat my condition going forward.”
“I have always been satisfied with the services given to me by Dr, Borje and her staff. She explains everything I want to know about my health and my medications. I have never had any problems with getting information from her. My medications are always readily authorized at the pharmacy when times comes to refill.”
“Great local Primary Care facility. Knowledgeable staff and ease of communication. They take most insurance and are helpful in securing medications that are necessary for their patients.”
“Eva received me with a friendly greeting and started my “intake” right away. I waited maybe a minute between seeing her and seeing Dr. Chow. He asked questions. He made recommendations. He helped me think through my deductible. He genuinely cared about my health. We spent longer together than any Doc I have seen in recent memory. I recommend you come prepared. If you have questions write them down beforehand. You will get them answered. This is in contrast to the approach of, I can see you today for this one thing, then we will make an appointment for some other thing. You can actually make some progress with a little planning.”
“Seen right away by my new assistant, Kadan, who checked my vitals. Dr. Bays was thorough as usual and understanding. I hope everyone is assigned such wonderful professionals and is as pleased as I am.”
“My husband and I just left a visit with Lena Tim PA-C and I must say this healthcare provider surpassed any expectation we could have had. This was a scheduled standard 20 min appt but we came in with a very complex problem and she took the time that was needed to do a thorough assessment, come up with a plan and was extraordinarily patient despite her tight schedule. We never felt rushed, she was so empathetic and kind.I am a healthcare provider as well and know the time crunch she was under but you would never have known it. I am so glad she is part of this marvelous team. My husband and I have been cared for by Family Care Southwest for over 20 years and neither my husband or I have ever had a bad experience. The office staff are patient and helpful, the medical support staff are also terrific. We strongly encourage considering making this family care practice your healthcare home. Sincerely, Joan and Bill”
“I've only ever seen Kelli Vitale at this practice, and can't speak to anyone of the other providers (there was a somewhat terse woman at the front desk, who I haven't seen there in a while).I can say that in my several years of life, I have had a handful of different doctors. Some were okay. A few were really good. Then, there is Kelli Vitale. Kelli honestly sets the benchmark for excellence in healthcare (an increasingly rare commodity these days). Her attentiveness and genuine concern for my well-being are apparent throughout every interaction, making me feel truly valued and cared for as a patient.What sets Kelli apart is not just her medical expertise, which is substantial, but her incredible ability to listen. In today's fast-paced world, it's rare to find a healthcare professional who takes the time to truly hear your concerns and address them in a compassionate and comprehensive manner. Kelli does exactly that, ensuring every question is answered thoroughly.Her punctuality is commendable. Appointments start on time, a testament to her respect for her patients' time and her commitment to providing efficient care and reliability is refreshing. She, and her medical team, also follow up with any online requests or questions remarkably quickly, which I greatly appreciate.Another aspect of her exemplary service is her follow-up. She makes sure to check in afterward to see how any issues are progressing.Kelli's combination of medical knowledge, attentiveness, listening skills, punctuality, and thorough follow-up care makes her an exceptional healthcare provider. I am incredibly grateful for her support and would highly recommend her to anyone seeking a compassionate and skilled doctor who truly goes above and beyond.”
“Easy to make appointments. Easy portal. My favorite PA is Mariah, very thorough and friendly. Dr's always have time for you too. Great location too if you're on the west side.”
“My experience has always been great with Family Medicine.I love Annie and before her it was Gia.During my recent visit Anne went above and beyond to help me with a health issue I was having until I could see my specialist. I didn't ask, and wasn't expecting anything to be done. I just mentioned to her my problem.The staff calls me back in a very timely manner when I leave a message, everyone is extremely helpful.When you have health issues you have to be proactive and help the Doctor/PA by asking questions to help them better understand your situation.I would recommend family medicine.”
“Everyone was friendly and helpful. My husband and I were very impressed with Dr. Nickell. She helped me at the time of our first visit! So happy we are accepted is new patients.”