KeyBank on Chatfield Avenue is known for its exceptional customer service and knowledgeable staff. The team is always friendly and eager to assist with banking needs, often going above and beyond to ensure a positive experience. Loan officer Kai Coleman is particularly praised for their expertise and approachability, making the process smooth and straightforward. Customers also highlight the kindness and efficiency of the branch, with Mark providing excellent service. Additionally, the bank's proactive outreach, such as Kyle's call to check on the customer's satisfaction, is highly appreciated and contributes to building strong relationships with the community.
Absolutely super team at Chatfield Avenue KeyBank!! They are always there to help with our banking needs! And always with a smile 😁😁😁
October 2024
Loan officer Kai Coleman was absolutely great to deal with. Very knowledgeable and easy to talk to, got me set up in all the right ways. Would highly recommend this branch and specifically Kai Coleman. Thanks for the great service
December 2023
Great customer service always willing to help and always answers all questions
