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February 2024 by Pete G.
I was in this location this morning to get some thread for my daughter. I would have been looking around for who knows how many minutes looking for this small item if a guy named Antonio hadn't OFFERED assistance! Thank you so much, sir! Usually when I come to this store the teenage employees have NO interest whatsoever in offering help of any kind. This experience today was out of the norm and totally unexpected! Please give Antonio a raise and tell him how appreciated he is and for him to keep up the good work! His customer service skills were AWESOME and it was such a pleasure to have this when assistance at this Michael's is usually a big joke!
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February 2024 by H O.
We came in this evening with a random request for fun paper clips for our 1st grader to gift his teacher. The store manager went above and beyond searching for us and made one little boy (and hopefully his teacher) very happy! Great customer service and a great price, too!
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January 2024 by D. Conner
Great service...
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January 2024 by C L
Had the UPC scanner thrown at me with a night and day difference in attitute because the cashier checking us out didn't 'like' that my email was set to dark mode and she wasn't able to scan my frequent customer voucher and had to manually enter it. I frequently shop at Michael's, but will be steering clear of this location.
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January 2024 by Caleb Ackerman
They seem to be very nice at this location,I say that because at every other Michael's location in the Denver area I've experienced really rude people managing and working there, 100% unprovoked with just super unnecessary hostility toward any and all customers
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December 2023 by Miatsu K.
I stopped in today to research and purchase a Cricut machine. Having zero experience with this machine, I asked a sales associate for assistance. That associate put me in contact with Kris. Kris was absolutely incredible and answered each and every question I had. She broke down what I needed and all the options and choices I had. These machines are fairly expensive and accurate information was really necessary and helpful. Ultimately I made the purchase and felt secure I knew all I needed to know. The rest of the store was clean and organized. The cashiers were friendly and chatty. Not rushed nor impersonal. Thank you for the help Kris.....
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December 2023 by Bluewings 2 (Bluewings Cooks)
So much of a selection and went while things are on sale. Still great pickings.
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November 2023 by Julie Motley
Busy but the cashiers were very nice and moved the line along. Lot's of Black Friday sales.
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November 2023 by Brandon Ison
Retail is retail, but it's the employees that can make the experience good or bad. Unfortunately, I did not run into the nicest employees this trip to Michael's.Besides a smile, I did getneverything else I needed at this location.
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November 2023 by Cassadie Ell
This is not for the employees whom work there but Micheals as a whole. Micheals Price match policy is listed online to accept everyone from Walmart and Target to Joanns and Hobby Lobby, this location specifically is not authorized by the system to price match anything that's not Joanns, Hobby Lobby, there was one more that I forgot. But they are not authorized/refuse to price match anywhere else even though its clearly listed online with their actual price match and coupon policy. Luckily the item I was buying was still the same $35 dollar savings at Joanns as it was at Walmart. Micheals, as a company as a whole you should authorize stores to be able to do what you at least list on your actual policy website over shorting them authorization and making your upfront retail employees seem like a fool or rude cause you don't give them authorizations they clearly should have.
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October 2023 by Johennie H.
When I went to this store at checkout there were 2 cashiers one in front of the other. After redeeming a coupon, I got distracted helping my mother pay. I put my phone on the counter to have it available for my checkout and in an instant my phone was gone. I asked my cashier what happened to my phone and she claimed not to have seen it. I noticed it on top of the other cashier's cash register & had to grab it. This was not an accident. I wonder how many cell phones have gone missing in this store.
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October 2023 by Valarie MacMurray
Asked a few employees where the adult coloring books were. All of them responded with a point with their finger and one said over by aisle 9, couldn't find it, saw another one pointed same way and Saud aisle 11.. I finally did find some but wasn't what I was looking for. So asked if there were others..got a rude response of well that's what we have right there and walked away. So..I'll go elsewhere for anything hobby related since this isn't the first time I was treated rudely
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July 2023 by Emily W.
Came here to have a WSP poster framed, after 4 weeks of nothing I went back to get the poster to take it elsewhere only to find out their carelessness resulted in the actual tearing of the poster. Beyond upset as the value and condition of the poster are ruined.
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June 2023 by Kenzie Lozano
Decent selection. Online sales did not match in store at all. Employees here are really nice and they have good prices on cricuts. A really good selection of yarn too.
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June 2023 by Mackenzie Lozano
Has a good variety of craft supplied. Went for yarn for knitting. Not a ton of knitting books or supplies other than yarn, but a ton of crochet supplies, books and patterns. Yarn was priced well. Not a good selection of adult coloring books. Cricuts are priced well here. I still prefer Hobby Lobby and Amaxon over Michael's. The staff was really nice though!