Michaels is a store where customers can find everything to create anything, with expansive craft assortments. The store is described as clean and organized, with nice and friendly staff. Many note the kind managers and quick service. The location offers party supplies and services like balloon inflation.
Some customers report very positive experiences, with employees going above and beyond to help, turning a not-so-great day into one ending on a great note. There is a decent selection of craft materials, and the location provides a manual wheelchair with a cart attachment for public use.
However, experiences can vary. One customer found a checkout employee to be hateful and not very friendly. Others note that picking up orders can take super long, and some express disappointment that the store has stopped stocking specific supplies needed for projects. Occasional billing oddities have occurred, but these are often overlooked as the overall visit remains good.
Always have pretty good experience here. Today Suzana helped with some party balloons for my daughter and provided tremendous customer service
September 2026
My wife ordered inflated balloons for our toddler's birthday, and the Instacart shopper couldn't be bothered. I brought them back in, and Theresa and the front desk staff couldn't have been kinder. Genuinely, they are great assets to Michael's!
August 2026
This store is way picked over for everything I was interested in. Expensive too. They know there isn't too many options for those doing screen print, or tye-dye.
