Fabletics offers comfortable and stylish workout clothing that many customers find appealing. Shoppers appreciate the in-store experience, noting friendly staff and good service, with some praising employees for their knowledge and helpfulness. Customers frequently mention the quality of the leggings and activewear, considering them essential wardrobe pieces. However, there are concerns about the membership program, which charges $60 monthly unless skipped early in the month. Many find the cancellation process difficult, with some experiencing multiple questions or even failed cancellations, leading to unintended charges. This has caused frustration and negative feelings about the company's transparency and customer service regarding memberships. Overall, while the clothing is well-liked and the shopping experience positive, the membership and cancellation practices are viewed as problematic and somewhat predatory.
It was my very first time coming into this store- I went into this location wanting to exchange quite a few things I ordered online for a different size. Amy helped me and she was so incredibly kind and patient! Her customer service was top notch!! I will be coming back to this location in the future thanks to her 🤍🤍🤍
December 2025
Thomas provided excellent service in assisting us to find a leisure set for our mom who has mobility issues. Very knowledgeable.
March 2025
Not sure how to spell her name but Emmy or Emmi was amazing. Very helpful and we had a great conversation. Definitely will be back to see her :)
