PacSun receives positive reviews for its helpful and patient staff. Employees are noted for going above and beyond, assisting with returns, lost gift cards, and finding items. They are described as sweet, top notch, and amazing, even during busy times. Reviewers appreciate the team's effort to resolve issues and provide excellent service. The store is commended for its dedicated and friendly atmosphere.
Courtnie, Lilly and Avery were absolutely amazing! The store was super busy, but their customer service was excellent and they were happy and friendly and great customer service! Love shopping here because of them!
May 2024
Courtney (who was covering at flatirons mall) was such a great help today. I brought in a shirt to return that had a messed up receipt that wouldn’t work, instead of getting frustrated with us she had the patience to do whatever she could to return that item and was also very sweet. Thank you Courtney for going above... read full comment
December 2023
Courtney, the Store Manager, is top notch! She helped me with a lost gift card and I appreciate her taking her time in the middle of a busy holiday season to help resolve the issue! We’ll be back for sure!
