PetSmart is a large pet supply and service retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online with the option to pick up items at their local store within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The stores are generally well-stocked, clean, and staffed with friendly, helpful employees. Customers appreciate the convenience of online orders and the availability of products like cat food and hamster supplies. However, some find the prices to be high, with certain items costing significantly more than at other retailers. Grooming services vary in quality; while some customers experience uneven cuts and messy grooming, managers are often responsive and willing to resolve issues promptly. Concerns about animal noise during boarding are sometimes mentioned, but overall, PetSmart is seen as a reliable place for pet supplies and services.
The staff is always very friendly and helpful and they always love on my doggo, Sterling. This is my one-stop-shop for everything he needs.
June 2024
Huge store, huge selection, but I feel like the prices are insanely high! For example, the A&H carpet deodorizer costs $3.99 at Walmart, in here it's $8.39!! That's just one example!
June 2024
This location was nice. They had my dog’s food in-stock! Purina Pro Plan with the salmon bits can be hard to find at times!
