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February 2024 by Inked_Father
Clean and nice workers
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February 2024 by Dawn Jockman
I love this PetSmart, they always have the cat food and hamster supplies I need in stock. When I go it is always clean and neat and very friendly. I like to do pick up orders too and they make it fas and efficient.
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February 2024 by Dallas Campbell
Amazing customers satisfaction and service! A lot of corporations can have a takeaway for how this company operates. Very much appreciate the manager when above and beyond to make sure that we didn't leave empty-handed. Very much appreciated it and it was super helpful!
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February 2024 by Jason Fleer
The one employee was a joy !
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February 2024 by Jay D
Love taking my dog here to pick out toys.
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February 2024 by Tammy Clark
Very clean and good sales on treats! Friendly staff, I like going here, it's a fun place,if you have animals.
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January 2024 by S Howard (No)
Adopted another cat from rezdawg via PetSmart. Pleasant experience, everybody was friendly.
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January 2024 by april green
Always has the prescription food and treats in stocks that I need!
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January 2024 by Jennifer Mather
Petshotel is awesome and treat my doggo great!
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January 2024 by Chuck Ogg
PetHotel is very caring, sincere, and keepS our dog happy!!
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January 2024 by Dennis Sierra
PetsHotel:Worst managers. Rude. Backbiting. This portion of Petsmart hates blue collar pet parents.My wife and I both work for a school district, and as such, we have to have 2nd jobs to afford to live in the state of Colorado. I was scolded just before Christmas that "Corporate" would not allow us to drop off our dog before 7. I have been trying to drop her off at 6:45 am because I have to get into my classroom by 7:25, if not earlier for staff meetings. They couldn't care less. This is also funny, because as I've been in their parking lot every morning of 2024 and have watched a lady bring her little terrier in at 6:45 EVERY morning. I know that she's also bringing her into daycare because I followed her in one morning with my dog. I still wait until 7 because according to some of the former employees and those that work at other locations that I know, they have spoken about how they punish our dog by not allowing her into camp as much when they get mad at us. I just got scolded again by the management team, because for the 2nd time in a year, my 2nd job had an event that I couldn't get there until 9:20. I knew that I might be 10 minutes late that night and asked the morning manager if that would be all right. As soon as I knew that it would be another 10, I called and they said they would wait, even though I offered that they didn't have to if they couldn't and that if they did, I would buy them lunch for their trouble. I was just told by the morning manager that I would not be able to have ANY leaway and that I would be held to the exact store hours. I'm so glad this is how you treat the working class that spends over $6,000 annually at your pet hotel.That being said, the lady cashiers in the front have always been great to our dog and us, as has Reagan and one other non-management young lady at the hotel, but everyone else has been the absolute worst. DO NOT bring your pets here. They will do "anything for pets, unless they feel put out" and will punish you and your pet. Just the worst human beings.All day daycare: $26If you want her to eat: Bring your own or pay additional $6 (Which is not advertised in the daycamp brochures).
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January 2024 by Amanda Martin
Zara loves her paw spa days!
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January 2024 by Steph B
I bring my cat here for grooming, they offer a bath, brush, ear cleaning, and nail clip for a reasonable price, plus they have waterless cleaning for less, which is purrfect for my anti-social little man, they take good care of him. For product, like food, treats, other assorted sundries, they are usually better stocked than the other chain pet store
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January 2024 by Niah L.
I was very nervous as place can be hit or miss. Jane was great though! She styled my baby so well, he was very even and still fluffy. Only complaint is the inner ears were not cut but that is fixable. Highly recommend Jane.
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December 2023 by Andrew Freimuth
I've been getting my dog's food from PetSmart for years. The store is always animal-friendly. I'm usually just in and out, but the training services offered are precious to new pet owners
