PetSmart is a large pet supply and service retailer that offers over 10,000 products for a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online with the option to pick up items at their local store within two hours. Many store locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. The stores are generally well-stocked, clean, and staffed with friendly, helpful employees. Customers appreciate the convenience of online orders and the availability of products like cat food and hamster supplies. However, some find the prices to be high, with certain items costing significantly more than at other retailers. Grooming services vary in quality; while some customers experience uneven cuts and messy grooming, managers are often responsive and willing to resolve issues promptly. Concerns about animal noise during boarding are sometimes mentioned, but overall, PetSmart is seen as a reliable place for pet supplies and services.
Clean, tons of options and staff was incredible! We adopted this cutie at one of their adoption events!
July 2026
Precious was so helpful. Had me pull up my app to help me save money, was so nice and pleasant. We just switched to prescription food for my dog after her surgery and these last 3 weeks have been difficult. This simple act of kindness from her meant more than I can even explain.
July 2026
What a wonderful PetSmart! Friendly staff, clean environment, helpful people, cheerful! Will drive here instead of Parker's whenever possible.
