Great customer service, teller Michael took the time to call a manger to clear up a policy question. He was polite and professional.
December 2022
I have been a member for ten years. After seeing negative reviews I wanted to add a positive comment. Staff has always been helpful. Rates for many types of accounts are very competitive or better. Yes, I have waited in line a few times but staff were being responsive to customer needs- not slow. Satisfied member.
October 2022
I’ve banked with Premier Members for almost ten years now after thoroughly researching local credit union options with competitive money market rates. Their interest rates for both MMAs, as well as car and mortgage loans, remain competitive and their service, so far, without exception, friendly, prompt, and knowledgeable.
Few people would say there’s an art to banking. Money in. Money out. A fee or two along the way. But we see it differently. Maybe because we don’t have customers, we have members. Because we treat them like family more than clients. Because the loans you pay can help your neighborhood schools. Because we plan your future with the care of a craftsman. Because a kid with their first twenty-dollar bill is like a millionaire to us. They certainly feel like it, so we should too. We make taking care of our members an art. Giving back with lower rates and paying it forward in our communities. Call us old fashioned, but we think the art we put in is the way banking was meant to be.